Last Updated: September 1, 2025
We are committed to protecting your privacy and providing a safe online experience. This Privacy Policy explains what information we collect, how we use it, and what choices you have.
Who We Are
Our website address is: https://jillianfernandez.com. We offer digital resources, courses, and templates for teachers and education entrepreneurs.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, billing information (processed securely through Stripe and PayPal), and any details you provide when registering, making a purchase, or signing up for emails.
- Comments & Community Content: Information you provide when leaving comments, including your IP address and browser details (to help prevent spam).
- Analytics & Technical Data: Information collected automatically through cookies, Facebook Pixel, and other tools (e.g., IP address, browser type, time on site, pages visited).
- Email Marketing Data: If you sign up for emails, we collect your name and email address using FluentCRM to send updates, promotions, and resources.
How We Use Your Information
We use the data we collect to:
- Provide and deliver products, templates, and/or courses.
- Communicate with you about your purchases, account, or customer support requests.
- Send marketing emails if you’ve opted in (unsubscribe any time).
- Improve site performance using analytics and tracking data.
- Run targeted advertising campaigns (e.g., Facebook Ads).
- Protect the security of our site and prevent fraudulent or unauthorized activity.
Cookies and Tracking Technologies
Our site uses cookies and similar technologies for:
- Remembering login preferences and cart sessions in WooCommerce.
- Collecting analytics and usage data.
- Tracking advertising effectiveness via Facebook Pixel.
- Storing preferences when interacting with site features (e.g., comments).
- You can manage your cookie preferences at any time through the consent banner on our site. This tool lets you accept, deny, or adjust categories of cookies (such as functional, analytics, or marketing).
- You may also control cookies through your browser settings or use cookie-blocking extensions.
Third-Party Services
We share information with third-party providers when necessary for site functionality, including:
- Stripe & PayPal – to securely process payments.
- MemberPress & WooCommerce – to manage accounts, purchases, and course access.
- FluentCRM – to send newsletters and marketing communications.
- Facebook Pixel – to measure advertising effectiveness and improve targeting.
- Google Fonts & Social Media Embeds (Facebook, Instagram, TikTok) – which may set cookies when you interact with them.
- Each of these services has its own privacy policy, which we encourage you to review.
How Long We Keep Your Data
- Comments: Retained indefinitely for spam detection and conversation history.
- Account Information: Retained while your account remains active. You may request deletion at any time.
- Purchase Records: Retained as required by tax and business laws.
- Analytics & Marketing Data: Retained for up to 26 months, unless you withdraw consent earlier.
Your Rights
Depending on your location, you may have the right to:
- Request a copy of the personal data we hold about you.
- Request correction or deletion of your data.
- Withdraw consent for marketing emails at any time (unsubscribe link included).
- Opt-out of analytics or ad tracking via your browser or ad settings.
You may also submit a data request directly through the Data Request tool on our website or by contacting us at [email protected].
How We Protect Your Information
We use secure hosting (HTTPS/SSL) and rely on trusted providers such as MemberPress, WooCommerce, Stripe, and PayPal for data storage and processing. We implement all reasonable safeguards to protect your personal data.
Policy Updates
We may update this Privacy Policy from time to time. If significant changes are made, we will notify visitors via a notice or banner on the website.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: [email protected]
Owner: Thriving Teacher Inc